Dear McDonald’s, Thanks for the 1/5479th

Sign outside McDonald's Plaza, one of the four...

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Dear McDonald’s,

Thanks for the refund today, and the quick turnaround, since it’s obvious that I didn’t need a large iced tea and also the drink that comes in the combo meal. And thanks for just giving me the $1.08 in cash, instead of asking for my credit card back.

One question, though.

According to the revenue numbers here and also here**, the average McDonald’s store does about $5,479 /day in sales. Does it really require a manager’s approval for a $1 refund? The cashier doesn’t have authority for a single dollar in refunds, 1/5,479th of the daily sales?

** “Four years ago, the national sales average per store was about $1.6 million. Today, Huebner says, it’s close to $2 million.”

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